1. Returns where goods accepted

If Getinge has given its written approval to the return of goods treated as accepted under clause 8:

  • credit will only be given for goods returned in a saleable condition; and
  • a handling charge equivalent to 25% of the price of the goods returned may be charged.
  • If the return is due to the customer’s request they will not be refunded the freight and will be charged a restocking
  • If the return is due to Getinge’s request (eg. fault or recall) the customer will be refunded the full amount of their original order
  1. Returns where goods not accepted

If Getinge has given its written approval to the return of goods which are not treated as accepted by the Purchaser under clause 8 Getinge must refund the freight and cartage to the Purchaser if the Purchaser’s claim is found to be valid.